Terms and Conditions


Terms and Conditions

Offer, contract and prices

1. To be able to buy products at Sexvideoall.com, you have to be full age and willing and able to purchase adult products. Buyers must be legally competent. All offers at Sexvideoall.com underly these terms and conditions.
2. Orders are valid after pressing the "Order"-Button and need no further confirmation. The contract is valid with sending the order or order-confirmation by Sexvideoall.com within 2 weeks after the order.
3. Current prices are those, which were current at the moment of the order. All prices include current Austrian VAT (20%). Sexvideoall.com reserves all rights to change prices at their will.


Customers can choose from following payment methods:
Credit card (VISA, Eurocard/Mastercard, DINERS)
Cash in advance
Wire transfer

All bank-fees have to be paid by the customer.


The delivery is generally made via post. The order will be wrapped discreetly with a discreet sender. Normally the customer should receive his order within 1-2 weeks. This delivery time is estimated under the condition, that Sexvideoall.com got the right goods at the right time in house and that the internal quality-assurance gave the order free. There are no refunds in case a delivery takes more than 4 weeks.
Delivery costs are calculated during the ordering process. The order is a property of Sexvideoall.com until it's complete payment.

Exchange and right of returns

We guarantee that every DVD, VCD or sex toy is in working condition and free from defects. However, if something does go wrong, you can return the item within 30 days and have it
* replaced, if the one you received was damaged,
* exchanged for another title of equal price or
* refunded, in which case the money will be credited to your shop account for future purchases.

How to return movies:

Please send us an e-mail and describe your problem to us. It may help to also mention the type of player you are using. We will get back to you by mail with a return code, that needs to be written or put on the outside of the package that you send back. While you pay for the postage to us, we will shoulder the delivery costs of sending you the replaced or exchanged product.

How to return Sex Toys:

To exchange a defect product (vibrators and dolls only as long as they have not been used for insertion of any sort)
1. Let us know by e-mail within 24 hours after receiving the package that the item did not work.
2. Note the RMA# (Return Merchandise Authorization Number) we will send you by e-mail.
3. Send the product back in its original box and include all instructions and other packaging or product information. NO EXCHANGES WILL BE MADE WITHOUT THE ORIGINAL BOX.
4. Allow one to two weeks for the exchange product to be delivered.
5. In the rare case a manufacturer may have stopped making a certain product and it is no longer available, you may exchange the defect product for a product of equal price.

We regret that we cannot pay the return shipping or postage. In addition, all International customers agree to be responsible for all fees and duties, if the package is returned.

Data protection

Our site's subscription form requires users to give us their contact data (including names and e-mail addresses), financial data (including account or credit card numbers), and demographic data (including their postal code). The contact data from the subscription form is used to send the user information about our company and promotional material from some of our partners. The customer's contact information is also used to contact him when necessary.

Our site uses an order form for customers to request information, products and other services. We collect visitor's contact data (including their e-mail address), financial data (like account or credit card number) and demographic data (including postal code and age). The contact data from the order form is used to process orders and, if the customer agreed to it, to send them information about our company and promotional material from some of our partners. The customer's contact information is also used to get in touch with him if necessary.

The collected financial data is used to check the users' qualifications for the subscription and to bill him for ordered products and services. Demographic and profile data are collected at our site and used to tailor our visitor's experience at our site, by showing them content that we think might be of interest to them and displaying the content according to their preferences. The data is shared with advertisers on an aggregate basis only and changes are effective immediately without notice.

Flat rate

The subscriber is responsible for paying periodic subscription fees according to the then-current billing terms, if it is not canceled one day before the end of billing terms. Subscription fees are non-refundable. Subscribers are responsible for providing all equipment (like a personal computer) necessary to gain access to the Service. The service can be accessed and used by entering a combination of an ID and a password. Each Subscriber must keep his password strictly confidential. For security reasons, Sexvideoall.com will not release passwords for any reason, except when specifically required by law or court order. Unauthorized access to the service is a breach of this agreement and a violation of the law. The material of the service is only used for the private, non-commercial enjoyment of the subscribers. Any other use is strictly prohibited. Note: Notifications by Sexvideoall.com to subscribers may be delivered electronically by mail or as general post on the web site. Notifications by Subscribers may be given by electronic messages or conventional mail, unless otherwise specified in the agreement. Any liability of Sexvideoall.com includes without limitation any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of records, whether for breach of contract, negligence, or under any other cause or action, shall be strictly limited to the amount paid by or on behalf of the subscriber to Sexvideoall.com for the preceding 12 months. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the limitation or exclusion above may not apply to you. No warranty is made by Sexvideoall.com regarding any information, services, or products provided through or in connection with the service, and Sexvideoall.com and hereby expressly disclaims any and all warranties, including without limitation:1) any warranties concerning availability, accuracy, or content of information, products, or services; 2) any warranties of merchantability or fitness for a particular purpose. Some states/provinces do not allow the exclusion of implied warranties, so the exclusion above may not apply to you.


Sexvideoall.com does not produce any content and makes no representation as any content. All video products offered on this site have been licensed from their respective studios or producers (the "Licensor").
Sexvideoall.com is not in possession of any content for any of the models; however, all of the Licensors that provide content licensed to Sexvideoall.com represent that all models appearing in their productions are over 18.

Legal right

These terms and conditions and all legal relations between customer and Sexvideoall.com are handled by the legal rights of AUSTRIA. Any other legal rights are out of question.
Any other regulations beside these terms and conditions require written form to be valid.

Legal domicile

The legal domicile for any court procedure resulting out of these terms and conditions is in AUSTRIA.


Copyright 2018 by WHQ GmbH. All rights reserved

cookie note